Pre-Paid 30 Day Returns

UK Returns & Exchanges:

If your product is not quite right for any reason, we offer 30-day returns for all UK orders.

To request an exchange or return, simply log in to your account, select the item(s) you wish to return or exchange, and we’ll provide you with a pre-paid Royal Mail returns label.

Returns can be dropped off at your local Post Office, or you can arrange a free home collection using the instructions on the label.

A flat £4 return fee will be deducted from your refund total to help cover the cost of return shipping. Exchanges are free.

 

International Returns & Exchanges:

We have the same 30 day returns policy for international orders. Unfortunately we are unable to offer free returns on international orders.

To send an order back to us, please post it to the below address using a courier of your choice. We always recommend using a tracked and insured service.

Please ensure to include a note with your order number in the parcel, so we can allocate your return correctly once received back. We aim to process all returns within 10 business days of receipt.

If you wish to do an exchange, please email hello@langsamrunclub.com and we will be happy to facilitate this for you.